July 21, 2016

iPhone 6 plus Camera Not Focusing Fix

So, while I was at the beach this past weekend, I realized my camera was not focusing for pictures that were at a distance of more than a few feet away. This was an issue! Here I am, at the beach, having fun with friends and my boyfriend, and my camera isn’t working. Not the best situation to be in, right? Sure, things could be worse, but it was definitely annoying!

We were only at the beach for a short amount of time (about a day), so I didn’t have time to research and fix what was going on. However, now that I am back at home, I figured it out and fixed it rather simply.

I found some “quick fixes” to fixing the iPhone not focusing, but they didn’t work for me. I tried tapping the phone at the top, cleaning the lens, taking the case off, shutting it down, etc. Nothing was working and I really wasn’t wanting to go to the Apple store or have to reset my iPhone to factory settings.

So, what fixed it? Well, I went into settings and looked to see if there was a newer update (iOS 9.3.3) that would maybe fix this camera not focusing bug. It didn’t mention anything about it in the updates, but I figured I’d try to download it and see if it fixed it anyways… and it did! So, if you are also having an issue with a camera out of focus on your iPhone, you might want to try it. New iOS updates can bring about new problems, but this fixed my current problem, and I’m quite happy about that. Also, sidenote – I also read it helps Pokemon go run smoother on the iPhone. So, there is that!

UPDATE: So, my iPhone 6 Plus camera went blurry and not focusing... again. The update only seemed to fix it for about a week (or maybe less, I wasn't taking many pictures). This made me quite mad, so I did a lot of research into the topic. It seems there is an "iSight Camera Replacement Program for iPhone 6 Plus" which has you put in your serial number to determine if it is in the batch of known phones with issues. Mine was.So, I called up Apple Support which had me setup an appointment for their Genius Bar. The guy on the phone said I'd have to pay about $30 to get it fixed, but I said I refused because it wasn't my fault this happened. He said I'd still have to pay. I could have also sent it in by mail to be fixed, but I can't go without a phone for who knows how long.

I had the appointment yesterday, which was also my first time to an actual Apple store. It was super busy! You really do need an appointment to get anything done there tech wise. After the guy was checking out my phone and determined it was having issues, guess what? I didn't have to pay anything. It was free to get fixed. No appointment charge or anything. It took about 2 hours, but the store was located in a nice shopping area, so I just went and browsed some other stores. All in all, not a bad experience.

If your iPhone 6+ is going blurry or not focusing, see if your serial number is in that batch and/or take it into the store (with an appointment) and get it fixed.

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